![]() Cons: questionable durability, questionable customer service (from what I've heard online).Pros: Cheaper price ($79.99 CAD), longer 2 years warranty, subjectively better specs, only a few months old (more up to date specs), lighter weight, replaceable battery, very comfortable grip (in my experience).Cons: The most expensive at $129.99 CAD, Excessive amounts of customizable buttons.Pros: Very recently released, very impressive specs, solid Logitech reputation, highly customizable.I'm using it for my laptop (not usually gaming) and plugging in and out of the USB-A port or leaving it plugged in open to damage is something I don't want to do. One thing I'll note is that it definitely needs to be Bluetooth. I found out that I hardly need anything close to 16000 DPI and 3600~4000 DPI is good enough, otherwise it's too sensitive. I bought the Razer Basilisk X Hyperspeed today from Best Buy after my brief research because it was cheaper than the competition and better specced. Turn off the antivirus program, reinstall g hub and run it as Admin.I am looking for a midrange (not budget, not top of the line) high DPI Bluetooth wireless mouse for my Surface Book 3.Make sure there is no third-party gaming software installed on your computer.Type %programdata% and then delete all files and folders belonging to Logitech Gaming Software and G-hub.Type %appdata% and then delete all files and folders belonging to Logitech Gaming Software and G-hub.When done, open the Run window (Windows + R).You can view it by following the instructions in this link. You need to delete some files that are hidden by default from your computer.If the issue still persists, please try re-installing the G Hub Software and check if that works: We kindly request you to click on the connectivity button for 2 seconds to connect to Lightspeed Receiver. Thank you for reaching back to us and we truly apologize for the delay in responding. I just don't understand why the mouse would auto-switch from lightspeed to Bluetooth? can any windows settings cause this? I've updated my Bluetooth drivers, the logitech ghub is up to date and so is the mouse firmware.Ĭould this be an issue with the lightspeed receiver? On my desktop, it has never worked well on Bluetooth, but it has always worked well on lightspeed.Īs of writing this, the restart + antenna reconnection seems to have done the trick, but the antenna should not be causing any issues since I'm using lightspeed right? the antenna is wifi 6 + bt 5.0 and doesn't lightspeed use a proprietary signal? so there cannot be any interference. I tried the mouse on a window laptop - it worked on Bluetooth, but never on lightspeed (not sure why). However, it stops after few secs and the blue light blinking speed slows down and I have to press the mode switch button again to get back to light speed mode. What happens is when operating, the blue lights start blinking (fast) but mouse still works since it's connected to lightpseed connection. I have never paired my mouse with Bluetooth - it has only been running on lightspeed thus far. If I remove the wifi antenna completely, the mouse kinda works on the lightspeed mode, but it keeps switching between lightspeed and Bluetooth very frequently - I don't know why. I thought it might be signal interference so I tried a few things: Wireless Keyboard running on Bluetooth from mobo antenna (Keychron K8) Try testing the device on a different computer.ĪSUS TUF GAMING B550M + Wifi - I've connected the Wifi antenna.Mac only - check if there are any background updates that may cause the delay.Windows only - check if there are any Windows updates running in the background that may cause the delay.If a firmware update is available, a Blue """"Update"""" button would appear under the firmware version on the top right corner of the screen.Launch the software, select the device from the home screen then go to Settings.Download and install Logitech G-Hub (Available here: ).Unpair/repair or disconnect/reconnect hardware using the Connection Utility software:.Keep other electrical wireless devices away from the USB receiver to avoid interference.In some cases the receiver signal gets blocked by the computer case, causing a delay. If your receiver is in the back of your computer, it may help to relocate the receiver to a front port. ![]() Move the device closer to the USB receiver.Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar.If this doesn’t resolve the problem, check the battery compartment for possible damage or corrosion. We kindly request you to try the below steps: Thank you for reaching out and we apologize for the experience.
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